ADSelfService Plus

What is ADSelfService Plus?

Secure, web-based; end-user password reset management and single sign-on solution.

This solution helps domain users to perform self-service password reset, self-service account unlock, employee self-update of personal details (e.g., mobile numbers and photos) in Microsoft Windows Active Directory.

Integrated self service solution

One-click access to enterprise applications

ADSelfService Plus also provides users with secure, one-click access to enterprise applications such as Office 365, Salesforce, and G Suite through Active Directory-based single sign-on (SSO). Administrators find it easy to automate password resets, account unlocks while optimizing the expenses associated with help desk calls.

Multi-factor authentication

SMS/Email based PIN code and Security Q&A based user ID verification ensures that the self-service process is highly secure.

What problemsdoes it solve?

ADSelfService Plus reduces the most critical password tickets.

Analysts state that 30% of help desk queries are related to password reset management and account lockout. ADSelfService Plus reduces the most critical password tickets that consume a substantial amount of help desk time by rendering a secure, reliable and robust web based self-service solution. End users can manage their passwords and update their personal details in Active Directory with ease. The solution secures remote and local logins to Windows with two-factor authentication.

What features does it offer?

A single pane of glass for complete self service password management; ADSelfService Plus holds the following list of features: